Archive for September, 2007
I get a lot of different smartphones thrown on my desk to be repaired. Today our CEO came in with his Sprint Mogul (which is pretty slick of the HTC series. A lot more refined than my HTC 8525). Anyways it is performing an endless reboot. Since I can’t get into the OS of it, there isn’t much I can do. So I figured I’ll do a hard reset.
So I fire up google and look for information on hard reseting the Sprint HTC Mogul. Well I’ll be damned if there isn’t really any clear information. I did end up finding it but I had to load the pdf from the sprint site. So here it is in texty blog goodness.
You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings — the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
To perform a hard reset:
1. Press and hold both softkeys on the device. Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the RESET button on the bottom of your device.
NOTE: I had no idea which of the many keys were considered the soft keys. They are the two buttons above the phone control buttons.
2. Release the stylus but keep the softkeys pressed when you see the following message on your device screen:
“Do you want to erase all user data and restore to manufacture default?”
3. Slide open the hardware keyboard, and press R to restore to factory default or press X to exit the hard reset process.
Your device will be set back to factory default settings. Please ensure any additional installed programs and user data have been backed up before a hard reset is performed.
There you go. Hard reset on the Sprint Mogul.
I don’t know what it is but I turn on sticky keys about once a week. It always happens at the worse time and the effect of being crippled by the sticky key loop is well, crippling. Turning off sticky keys is actually not very straight forward once it is turned on. Hit shift 5 times then window comes up and says to disable sticky keys hit cancel. Easy enough, click cancel. It is still on.
Here is the solution
TO TURN OFF STICKY KEYS HIT BOTH SHIFT KEYS
Just a PSA.